1. Which lock did you use?    Please select the lock and complete this survey for that structure.
Algiers Lock Bayou Boeuf Lock Bayou Sorrel Lock Berwick Lock Calcasieu Lock Calcasieu SWB Catfish Point CS Freshwater Bayou Lock Harvey Lock Inner Harbor Lock Leland Bowman Lock Old River Lock Port Allen Lock Schooner Bayou CS

2. Please provide the month, day, year and time of day or night that you used the lock.   

3. How do you rate the overall service that you received from the lock or CS?   
Excellent Good Fair Poor

4. How do you rate the responsiveness of the lock operators to your request for service?   
Excellent Good Fair Poor

5. How do you rate the courtesy of communications by lock operators?   
Excellent Good Fair Poor

6. How do you rate the lock operators for keeping you informed of your position “on turn”
and the estimated waiting time before you could lock through?   
Excellent Good Fair Poor
 

7. Was there a particular event or incident which should be singled out for special praise
or criticism? If so, what happened?

8. Do you have any comments about the of the waterway in the vicinity of the lock or CS?

9. Do you have any comments or suggestions for ways to help us serve you better?

10. If you would like to be contacted about a complaint or concern, please leave your
contact information below.